PRODUCT FAQ
What does Bean-to-Bar mean?
What does the percentage mean? (example 72% Belize)
What is Single Origin Chocolate?
Does my chocolate contain any of the following? Soy, Gluten, Dairy or Nuts?
What kind of Cacao Beans do you use?
What kind of sugar do you use?
Can you please explain “Tasting Notes”?
Is your chocolate certified organic?
Is your chocolate certified fair trade?
Why is your chocolate and other craft chocolate so much more expensive than the chocolate commonly found in grocery stores?
What is the difference between a Chocolate Maker vs a Chocolatier?
A chocolate maker is somebody that is buying cocoa beans and then performing all the steps to make finished chocolate themselves. A Chocolatier buys and re-melts already produced chocolate to make into confections and flavored bars etc.
What is Prop 65?
California’s Proposition 65 requires companies that sell products in California to include warnings if products could expose consumers to certain chemicals linked to cancer or reproductive harm. These warnings are required even at extremely low levels and do not mean a product is unsafe or illegal.
Trace minerals occur naturally in many foods including cacao, and organizations like the FDA and WHO note these small amounts are common in a normal diet. Regardless, our chocolate is regularly tested and heavy metal levels consistently fall well below established international safety limits.
Prop 65 Warning: Information for CA Residents
Shipping & Returns
How much does shipping cost?
Your order may qualify for free shipping if it meets requirements. See our Seasonal Shipping notice for details.
When will you ship my order?
- During the Spring and Summer months, your order will be shipped in 2-3 business days. Orders placed Wed-Fri will ship Mon-Tues
- During the Fall and Winter months, your order will be shipped in 3-5 business days.
How long will it take to receive my order?
- West Coast takes 2-3 business days
- Central States & East Coast takes 3-5 business days